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WAD for media & publishing: requirements, priorities, and audit checklist

WAD compliance for media and publishing sites requires applying EU Web Accessibility Directive to the specific failure points typical of the media & publishing industry — including auto-generated captions of poor quality, missing audio descriptions for visual content, inaccessible paywalls and subscription flows.

Lin Chen · IAAP CPACC · Mobile accessibility lead3 min readPublished · Updated

Does WAD apply to media and publishing sites?

The EU Web Accessibility Directive (Directive (EU) 2016/2102) requires public-sector bodies in all EU member states to make their websites and mobile apps accessible per EN 301 549, with mandatory accessibility statements and a complaints mechanism — operative since September 2018 for new sites and September 2020 for all sites.

Media & Publishing accessibility — the lay of the land

Media organisations face dual obligations: WCAG accessibility for their digital surfaces and CVAA-style captioning rules for video. The EAA explicitly covers "audiovisual media services" and ebooks; streaming platforms operating in the EU must comply by 28 June 2025.

Where WAD bites hardest in media and publishing sites

• Auto-generated captions of poor quality

• Missing audio descriptions for visual content

• Inaccessible paywalls and subscription flows

• Inaccessible ebook formats

• Video players without keyboard control

Remediation priorities

• Video player and captioning

• Article content (semantic structure)

• Paywall, subscription, account flows

• Audio descriptions for video

• Ebook accessibility (EPUB Accessibility 1.1)

How to comply with WAD on a Media & Publishing site

1. Conform to EN 301 549: Which incorporates WCAG 2.1 AA.

2. Publish an accessibility statement: Per Article 7. Templated wording specified.

3. Provide a feedback mechanism: Allow users to flag issues.

4. Cooperate with national monitoring: Each member state samples and audits.

Sources

FAQ

Frequently asked questions

Cited answers. Sourced. Updated as standards and case law change.

  • Does WAD apply to media & publishing websites?

    The EU Web Accessibility Directive (Directive (EU) 2016/2102) requires public-sector bodies in all EU member states to make their websites and mobile apps accessible per EN 301 549, with mandatory accessibility statements and a complaints mechanism — operative since September 2018 for new sites and September 2020 for all sites.

  • What are the most common WAD failures in media and publishing sites?

    Auto-generated captions of poor quality Missing audio descriptions for visual content Inaccessible paywalls and subscription flows

  • What conformance level should a media & publishing site target?

    WCAG 2.2 Level AA is the consensus target for legal compliance and the level referenced by virtually every national accessibility law.

  • Are auto-captions enough for WCAG compliance?

    Not consistently. WCAG 1.2.2 requires accurate captions. Auto-generated captions typically miss the accuracy bar (industry studies place YouTube auto-caption accuracy at ~70%) and are not considered sufficient by themselves. Human review or hybrid captioning is the standard remediation.

  • What does the CVAA require for online video?

    The 21st Century Communications and Video Accessibility Act requires full-length video programmed for TV and posted online to be captioned within prescribed timeframes. The FCC has issued implementing rules; video without captions can trigger enforcement.

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