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Section 508 for media & publishing: requirements, priorities, and audit checklist

Section 508 compliance for media and publishing sites requires applying Section 508 of the Rehabilitation Act to the specific failure points typical of the media & publishing industry — including auto-generated captions of poor quality, missing audio descriptions for visual content, inaccessible paywalls and subscription flows.

Maya Ramos · IAAP CPACC · IAAP WAS · 7 years lead auditor3 min readPublished · Updated

Does Section 508 apply to media and publishing sites?

Section 508 of the Rehabilitation Act requires US federal agencies, federal contractors, and recipients of federal funds to make their information and communications technology (ICT) accessible to people with disabilities, with conformance benchmarked against WCAG 2.0 Level AA via the 2017 Refresh.

Media & Publishing accessibility — the lay of the land

Media organisations face dual obligations: WCAG accessibility for their digital surfaces and CVAA-style captioning rules for video. The EAA explicitly covers "audiovisual media services" and ebooks; streaming platforms operating in the EU must comply by 28 June 2025.

Where Section 508 bites hardest in media and publishing sites

• Auto-generated captions of poor quality

• Missing audio descriptions for visual content

• Inaccessible paywalls and subscription flows

• Inaccessible ebook formats

• Video players without keyboard control

Remediation priorities

• Video player and captioning

• Article content (semantic structure)

• Paywall, subscription, account flows

• Audio descriptions for video

• Ebook accessibility (EPUB Accessibility 1.1)

How to comply with Section 508 on a Media & Publishing site

1. Complete a VPAT/ACR: Use the latest VPAT 2.5 template (or 2.5INT for international). Document conformance to WCAG 2.0 AA per chapter 5 of Section 508.

2. Test against WCAG 2.0 AA: Combined automated + manual + assistive-technology testing. AT-required: NVDA, JAWS, VoiceOver, ZoomText.

3. Cover all 508 surfaces: Web (chapter 5), software (chapter 4), hardware (chapter 4), and documentation/support.

4. Update annually: Federal contracts require current VPATs. Re-test after any significant product change.

Sources

FAQ

Frequently asked questions

Cited answers. Sourced. Updated as standards and case law change.

  • Does Section 508 apply to media & publishing websites?

    Section 508 of the Rehabilitation Act requires US federal agencies, federal contractors, and recipients of federal funds to make their information and communications technology (ICT) accessible to people with disabilities, with conformance benchmarked against WCAG 2.0 Level AA via the 2017 Refresh.

  • What are the most common Section 508 failures in media and publishing sites?

    Auto-generated captions of poor quality Missing audio descriptions for visual content Inaccessible paywalls and subscription flows

  • What conformance level should a media & publishing site target?

    WCAG 2.2 Level AA is the consensus target for legal compliance and the level referenced by virtually every national accessibility law.

  • Are auto-captions enough for WCAG compliance?

    Not consistently. WCAG 1.2.2 requires accurate captions. Auto-generated captions typically miss the accuracy bar (industry studies place YouTube auto-caption accuracy at ~70%) and are not considered sufficient by themselves. Human review or hybrid captioning is the standard remediation.

  • What does the CVAA require for online video?

    The 21st Century Communications and Video Accessibility Act requires full-length video programmed for TV and posted online to be captioned within prescribed timeframes. The FCC has issued implementing rules; video without captions can trigger enforcement.

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