guide
EN 301 549 for non-profit: requirements, priorities, and audit checklist
EN 301 549 compliance for non-profit sites requires applying EN 301 549 — Accessibility requirements for ICT products and services to the specific failure points typical of the non-profit industry — including donation forms with poor keyboard support, event registration timeouts without warnings, inaccessible grant-application pdfs.
Does EN 301 549 apply to non-profit sites?
EN 301 549 is the harmonised European standard for digital accessibility, maintained jointly by ETSI, CEN, and CENELEC, that incorporates WCAG 2.1 AA for web and mobile content and adds requirements for hardware, software, documentation and support — and is the technical reference for both the European Accessibility Act and the Web Accessibility Directive.
Non-profit accessibility — the lay of the land
Non-profits face accessibility on three fronts: legal exposure under the ADA, grant-funding requirements (most federal grants now require digital accessibility), and mission alignment (excluding disabled donors and beneficiaries undermines mission). Donation forms and event registration are the most common failure points.
Where EN 301 549 bites hardest in non-profit sites
• Donation forms with poor keyboard support
• Event registration timeouts without warnings
• Inaccessible grant-application PDFs
• Programme content as image-only
• Inaccessible third-party donor platforms
Remediation priorities
• Donation flow (mobile + desktop)
• Event registration and ticketing
• Grant application forms
• Programme information pages
• Volunteer portal
How to comply with EN 301 549 on a Non-profit site
1. Identify in-scope chapters: Map your product across chapters 5–13. A web app covers chapters 9, 11, 12.
2. Test WCAG 2.1 AA: Chapter 9 references WCAG directly.
3. Cover hardware/software: Add chapter 5/11 requirements where applicable.
4. Document conformance: Produce VPAT 2.5 EU or equivalent ACR.
Sources
- EN 301 549 v3.2.1 — ETSI
- ADA.gov — US DOJ
FAQ
Frequently asked questions
Cited answers. Sourced. Updated as standards and case law change.
Does EN 301 549 apply to non-profit websites?
EN 301 549 is the harmonised European standard for digital accessibility, maintained jointly by ETSI, CEN, and CENELEC, that incorporates WCAG 2.1 AA for web and mobile content and adds requirements for hardware, software, documentation and support — and is the technical reference for both the European Accessibility Act and the Web Accessibility Directive.
What are the most common EN 301 549 failures in non-profit sites?
Donation forms with poor keyboard support Event registration timeouts without warnings Inaccessible grant-application PDFs
What conformance level should a non-profit site target?
WCAG 2.2 Level AA is the consensus target for legal compliance and the level referenced by virtually every national accessibility law.
Does the ADA apply to non-profits?
Yes. ADA Title III covers any "public accommodation" — and non-profit charities, foundations, museums, religious-organisation services, social service centres, and educational programmes are typically in scope. Religious organisations themselves are partially exempt from Title III but their auxiliary programmes often are not.
Do grant-funded non-profits have additional obligations?
Federal grants typically require recipients to comply with Section 504 of the Rehabilitation Act — which includes a digital accessibility component. Some grant terms now also reference WCAG explicitly.
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