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EAA for non-profit: requirements, priorities, and audit checklist

EAA compliance for non-profit sites requires applying European Accessibility Act to the specific failure points typical of the non-profit industry — including donation forms with poor keyboard support, event registration timeouts without warnings, inaccessible grant-application pdfs.

Maya Ramos · IAAP CPACC · IAAP WAS · 7 years lead auditor3 min readPublished · Updated

Does EAA apply to non-profit sites?

The European Accessibility Act (Directive (EU) 2019/882) is the EU's prescriptive accessibility law that takes effect 28 June 2025, requiring covered products and services — banking, e-commerce, transport, audiovisual media, ebooks and computer hardware — to meet harmonised accessibility requirements derived from EN 301 549 and WCAG 2.1 AA.

Non-profit accessibility — the lay of the land

Non-profits face accessibility on three fronts: legal exposure under the ADA, grant-funding requirements (most federal grants now require digital accessibility), and mission alignment (excluding disabled donors and beneficiaries undermines mission). Donation forms and event registration are the most common failure points.

Where EAA bites hardest in non-profit sites

• Donation forms with poor keyboard support

• Event registration timeouts without warnings

• Inaccessible grant-application PDFs

• Programme content as image-only

• Inaccessible third-party donor platforms

Remediation priorities

• Donation flow (mobile + desktop)

• Event registration and ticketing

• Grant application forms

• Programme information pages

• Volunteer portal

How to comply with EAA on a Non-profit site

1. Confirm in-scope status: Determine whether your product/service falls under EAA scope and whether you sell into the EU. Confirm whether micro-enterprise exemption applies.

2. Map requirements to EN 301 549: The harmonised standard EN 301 549 incorporates WCAG 2.1 AA for web/mobile and adds requirements for hardware, software, documentation, and support.

3. Audit and remediate: Run combined automated + manual audit. Remediate at source. Prioritise authentication, payment, search and core transaction flows.

4. Publish an EAA accessibility statement: Per Article 13. Disclose conformance, exceptions claimed (disproportionate burden, fundamental alteration), and contact for complaints. Sample templates available from national bodies.

5. Maintain market surveillance readiness: Keep technical documentation, conformity assessments, and ACR/VPAT current. Be prepared for member-state authority requests.

Sources

FAQ

Frequently asked questions

Cited answers. Sourced. Updated as standards and case law change.

  • Does EAA apply to non-profit websites?

    The European Accessibility Act (Directive (EU) 2019/882) is the EU's prescriptive accessibility law that takes effect 28 June 2025, requiring covered products and services — banking, e-commerce, transport, audiovisual media, ebooks and computer hardware — to meet harmonised accessibility requirements derived from EN 301 549 and WCAG 2.1 AA.

  • What are the most common EAA failures in non-profit sites?

    Donation forms with poor keyboard support Event registration timeouts without warnings Inaccessible grant-application PDFs

  • What conformance level should a non-profit site target?

    WCAG 2.2 Level AA is the consensus target for legal compliance and the level referenced by virtually every national accessibility law.

  • Does the ADA apply to non-profits?

    Yes. ADA Title III covers any "public accommodation" — and non-profit charities, foundations, museums, religious-organisation services, social service centres, and educational programmes are typically in scope. Religious organisations themselves are partially exempt from Title III but their auxiliary programmes often are not.

  • Do grant-funded non-profits have additional obligations?

    Federal grants typically require recipients to comply with Section 504 of the Rehabilitation Act — which includes a digital accessibility component. Some grant terms now also reference WCAG explicitly.

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