guide
Section 508 for non-profit: requirements, priorities, and audit checklist
Section 508 compliance for non-profit sites requires applying Section 508 of the Rehabilitation Act to the specific failure points typical of the non-profit industry — including donation forms with poor keyboard support, event registration timeouts without warnings, inaccessible grant-application pdfs.
Does Section 508 apply to non-profit sites?
Section 508 of the Rehabilitation Act requires US federal agencies, federal contractors, and recipients of federal funds to make their information and communications technology (ICT) accessible to people with disabilities, with conformance benchmarked against WCAG 2.0 Level AA via the 2017 Refresh.
Non-profit accessibility — the lay of the land
Non-profits face accessibility on three fronts: legal exposure under the ADA, grant-funding requirements (most federal grants now require digital accessibility), and mission alignment (excluding disabled donors and beneficiaries undermines mission). Donation forms and event registration are the most common failure points.
Where Section 508 bites hardest in non-profit sites
• Donation forms with poor keyboard support
• Event registration timeouts without warnings
• Inaccessible grant-application PDFs
• Programme content as image-only
• Inaccessible third-party donor platforms
Remediation priorities
• Donation flow (mobile + desktop)
• Event registration and ticketing
• Grant application forms
• Programme information pages
• Volunteer portal
How to comply with Section 508 on a Non-profit site
1. Complete a VPAT/ACR: Use the latest VPAT 2.5 template (or 2.5INT for international). Document conformance to WCAG 2.0 AA per chapter 5 of Section 508.
2. Test against WCAG 2.0 AA: Combined automated + manual + assistive-technology testing. AT-required: NVDA, JAWS, VoiceOver, ZoomText.
3. Cover all 508 surfaces: Web (chapter 5), software (chapter 4), hardware (chapter 4), and documentation/support.
4. Update annually: Federal contracts require current VPATs. Re-test after any significant product change.
Sources
- Section508.gov — GSA
- Section 508 Standards (ICT Refresh) — US Access Board
- ADA.gov — US DOJ
FAQ
Frequently asked questions
Cited answers. Sourced. Updated as standards and case law change.
Does Section 508 apply to non-profit websites?
Section 508 of the Rehabilitation Act requires US federal agencies, federal contractors, and recipients of federal funds to make their information and communications technology (ICT) accessible to people with disabilities, with conformance benchmarked against WCAG 2.0 Level AA via the 2017 Refresh.
What are the most common Section 508 failures in non-profit sites?
Donation forms with poor keyboard support Event registration timeouts without warnings Inaccessible grant-application PDFs
What conformance level should a non-profit site target?
WCAG 2.2 Level AA is the consensus target for legal compliance and the level referenced by virtually every national accessibility law.
Does the ADA apply to non-profits?
Yes. ADA Title III covers any "public accommodation" — and non-profit charities, foundations, museums, religious-organisation services, social service centres, and educational programmes are typically in scope. Religious organisations themselves are partially exempt from Title III but their auxiliary programmes often are not.
Do grant-funded non-profits have additional obligations?
Federal grants typically require recipients to comply with Section 504 of the Rehabilitation Act — which includes a digital accessibility component. Some grant terms now also reference WCAG explicitly.
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