Croatian · Zagreb
EAA in Croatia
The European Accessibility Act (Directive (EU) 2019/882) was transposed into Croatia law as Act on Accessibility, with enforcement from 28 June 2025.
National transposition
Act on Accessibility
Surveillance authority
State Inspectorate oversees market surveillance and complaint handling in Croatia.
Maximum penalty
€26,540 — Croatia sets administrative fines for serious or repeated non-compliance.
Who must comply
- Manufacturers of in-scope products placed on the Croatia market.
- Importers and distributors with a Croatia presence.
- Service providers offering covered services (banking, e-commerce, transport, ebooks, audiovisual, e-comms) to Croatia consumers.
- Micro-enterprises (< 10 employees, < €2 million turnover) are exempt for services only.
Steps to compliance in Croatia
- Confirm in-scope status under the Croatia transposition.
- Map your product against EN 301 549 v3.2.1 (WCAG 2.1 AA for web + chapters 5/11/12/13).
- Audit and remediate; pair manual review with automated rule scanning.
- Publish a Croatia-language EAA accessibility statement (Article 13).
- Maintain technical documentation for market surveillance enquiries from State Inspectorate.
Related
Audit your Croatia site against EN 301 549.
EAA-format report. EN 301 549 chapter mapping. Ready for market surveillance enquiry.
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