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Gatsby accessibility for travel and hospitality: setup, plugins, and audit checklist

Running an accessible Gatsby site for travel and hospitality combines two layers of responsibility: Gatsby's platform-level accessibility, and the travel & hospitality-specific compliance frameworks — ACAA (US airlines), ADA Title III (hotels), EAA (EU passenger transport) — that layer on top.

Riya Krishnan · IAAP CPWA · NVDA-certified tester3 min readPublished · Updated

Why Gatsby for travel and hospitality?

Gatsby accessibility relies on accessible React component patterns, gatsby-plugin-image alt props, route-change announcements through @reach/router compat, and content-source discipline (especially around Contentful/Markdown alt text).

Travel & Hospitality accessibility — the regulated reality

Travel and hospitality accessibility covers airline and hotel websites, booking platforms, loyalty portals, and travel apps — a regulatory must under the Air Carrier Access Act for US airlines, the EAA for EU passenger transport, the ADA for hotels and tour operators, and the DOT's 2024 final rule on airline website accessibility.

Gatsby accessibility challenges that hit travel and hospitality hardest

• Image plugin alt prop omission

• Route announcements

Travel & Hospitality pain points your Gatsby site will likely have

• Inaccessible booking calendars and seat-selection maps

• No way to specify accessibility needs in booking flow

• "Accessible room" filters that do not actually filter

• Inaccessible boarding-pass / e-ticket PDFs

• Inaccessible loyalty-portal account management

Setup steps

1. Use semantic React: Native elements first.

FAQ

Frequently asked questions

Cited answers. Sourced. Updated as standards and case law change.

  • Can a Gatsby site be made ADA compliant for travel and hospitality?

    Yes, provided the merchant or development team applies WCAG 2.2 AA at the source code and content level. No platform — including Gatsby — guarantees compliance automatically.

  • What does the DOT require for airline websites?

    Under the Air Carrier Access Act and DOT regulations (14 CFR Part 382), primary public-facing airline web pages and core functions must conform to WCAG 2.0 AA. The 2024 final rule strengthens these requirements and adds explicit penalties for non-compliance.

  • Are hotel "accessible room" filters required?

    Effectively yes. ADA Title III requires hotels to provide accessibility information at the time of reservation, including details sufficient for a guest with a disability to determine room suitability. DOJ guidance and many settlements require filterable, structured accessibility data — not a buried PDF.

  • Is Gatsby still maintained for accessibility?

    Gatsby is in maintenance mode under Netlify. New projects often prefer Next.js or Nuxt.

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