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ADA on BigCommerce: complete compliance checklist

Implementing ADA compliance on BigCommerce means addressing the platform's specific failure modes (cornerstone theme variants, third-party app injections) while applying Americans with Disabilities Act success criteria across content, code, and editorial workflow.

Maya Ramos · IAAP CPACC · IAAP WAS · 7 years lead auditor3 min readPublished · Updated

ADA in 60 seconds

The Americans with Disabilities Act (ADA) is a 1990 US federal civil rights law prohibiting discrimination against people with disabilities in employment, public services, transportation, and 'public accommodations' — a category that US courts and the DOJ have repeatedly interpreted to include websites and mobile apps.

BigCommerce accessibility — what you are starting with

BigCommerce mid-market focus pushes it toward enterprise-grade accessibility tooling but theme variance still drives most failures.

ADA setup checklist for BigCommerce

1. Use Cornerstone: Most-accessible default.

2. Audit installed apps: Each app injects markup.

Common ADA failures on BigCommerce

• Cornerstone theme variants

• Third-party app injections

• Inaccessible quickview overlays

Putting it together

Combine ADA's Level AA requirements with BigCommerce's native tooling. Bake accessibility into your component library and editorial workflow; instrument axe-core in CI for regression.

FAQ

Frequently asked questions

Cited answers. Sourced. Updated as standards and case law change.

  • Is BigCommerce ADA-compliant out of the box?

    The platform supports accessibility; merchant configuration determines whether the final site conforms.

  • What is the easiest path to ADA compliance on BigCommerce?

    Start with the platform's most-accessible default theme (where applicable), audit each installed plugin/extension/module, train content authors on alt text and heading hierarchy, and instrument axe-core in your CI pipeline.

  • Is BigCommerce accessible?

    The platform supports accessibility; merchant configuration determines whether the final site conforms.

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